Disconnect

Disconnection Request

Close Utility Account & Services
Account Type*

ResidentialCommercialProperty Management
Disconnection Date*

MonthDayYear
Requests after 2:00 pm are NOT eligible for next day service
CID - Account Number*
As reflected on your bill
Service Address to Disconnect*
ROUND ROCK, TEXAS
Is this a Landlord account?*

YesNo
The landlord feature is designed to keep services on in the landlord's name during tenant transitions. By submitting this disconnect, you acknowledge and agree to the following terms.*

The landlord feature will be deactivated and your account will be closed.The services will be disconnected on the requested date during regular business hours.Any deposits on record will be refunded.To resume service at the specified address, a new application must be submitted.

- Customer Information
  
  Primary Applicant
- Name*
  
  First NameLast Name
- Driver's License Number*
  or Government Issued ID
- Last 4 of SS#*
  Only the last four digits needed
- Date of Birth*
  
  MonthDayYear
  Date
- Phone Number *
  Please enter a valid phone number.Format: (000) 000-0000.
- Email*
  example@example.com
- Government Identification
  
  Attach a copy of Government IDTake a Picture of Government ID
- Please upload a valid government issued ID
  
  Drivers License, State ID, Passport, etc.
  Cancelof
- Take Photo
- Confidentiality Request
- Texas Utilites Code - UTIL 182.052. Confidentiality of Personal Information
  
  I want personal information on my utility account to be confidential unless specifically exempted by state statue
- Commercial Account
- Company Name *
- Contact Name *
  
  First NameLast Name
- Tax Identification Number *
- Phone Number*
  Please enter a valid phone number.Format: (000) 000-0000.
- Email*
  example@example.com
- Property Management / Realtor
- Company Name
- Contact Name
  
  First NameLast Name
- Tax Identification Number *
- Phone Number *
  Please enter a valid phone number.Format: (000) 000-0000.
- Email *
  example@example.com

Forwarding Address

New Address to send Final Bill
Forwarding Address

Street Address

Street Address Line 2

CityState

Postal / Zip Code
Should be Empty: