Language
English (US)
Español
Disconnection Request
Close Utility Account & Services
Account Type
*
Residential
Commercial
Property Management
Disconnection Date
*
/
Month
/
Day
Year
Requests after 2:00 pm are NOT eligible for next day service
CID - Account Number
*
As reflected on your bill
Service Address to Disconnect
*
ROUND ROCK, TEXAS
Is this a Landlord account?
*
Yes
No
The landlord feature is designed to keep services on in the landlord's name during tenant transitions. By submitting this disconnect, you acknowledge and agree to the following terms.
*
The landlord feature will be deactivated and your account will be closed.
The services will be disconnected on the requested date during regular business hours.
Any deposits on record will be refunded.
To resume service at the specified address, a new application must be submitted.
Back
Next
RESIDENTIAL
Customer Information
Primary Applicant
Name
*
First Name
Last Name
Driver's License Number
*
or Government Issued ID
Last 4 of SS#
*
Only the last four digits needed
Date of Birth
*
/
Month
/
Day
Year
Date
Phone Number
*
Please enter a valid phone number.
Email
*
example@example.com
Government Identification
Attach a copy of Government ID
Take a Picture of Government ID
Please upload a valid government issued ID
Browse Files
Drag and drop files here
Choose a file
Drivers License, State ID, Passport, etc.
Cancel
of
Take Photo
Confidentiality Request
Texas Utilites Code - UTIL 182.052. Confidentiality of Personal Information
I want personal information on my utility account to be confidential unless specifically exempted by state statue
COMMERCIAL
Commercial Account
Company Name
*
Contact Name
*
First Name
Last Name
Tax Identification Number
*
Phone Number
*
Please enter a valid phone number.
Email
*
example@example.com
MANAGEMENT
Property Management / Realtor
Company Name
Contact Name
First Name
Last Name
Tax Identification Number
*
Phone Number
*
Please enter a valid phone number.
Email
*
example@example.com
Back
Next
Forwarding Address
New Address to send Final Bill
Forwarding Address
Street Address
Street Address Line 2
City
Please Select
Alabama
Alaska
Arizona
Arkansas
California
Colorado
Connecticut
Delaware
District of Columbia
Florida
Georgia
Hawaii
Idaho
Illinois
Indiana
Iowa
Kansas
Kentucky
Louisiana
Maine
Maryland
Massachusetts
Michigan
Minnesota
Mississippi
Missouri
Montana
Nebraska
Nevada
New Hampshire
New Jersey
New Mexico
New York
North Carolina
North Dakota
Ohio
Oklahoma
Oregon
Pennsylvania
Rhode Island
South Carolina
South Dakota
Tennessee
Texas
Utah
Vermont
Virginia
Washington
West Virginia
Wisconsin
Wyoming
State
Postal / Zip Code
Submit
Should be Empty: