Leak Adjustment

Leak Adjustment Request

Consideration of Water Credit
Water Credit Policy

Per Sec. 44-36. C of our City Code of ordinance: The city may consider an adjustment if the customer presents a plumber's statement indicating that the leak was not reasonably detectable from the surface, the leak has been repaired and the type of repairs made. The city may request additional information before adjusting the customer's bill. The customer may receive only one adjustment during a 12-month period, unless the director determines that extenuating circumstances justify allowing additional adjustments.
Customer Information
Requested Date

MonthDayYear
Date
Name

First NameLast Name
Email
example@example.com
Address

Street Address

Street Address Line 2

CityState / Province

Postal / Zip Code
Account Number
CID - Account Number
Account Number
CID - Account Number
When did you discover the leak?

MonthDayYear
Date
Please describe the location, discovery and resolution of the leak:
Name of the agent who helped you:
Pursuant to our ordinance, please provide supplemental invoice, pictures and receipt of the leak:

Upload any receipts, invoice, or supplemental pictures.
Cancelof
Should be Empty:

Leak Adjustment Request